Hello Broadband
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
1300 443 556
Knowledge base
Hello Broadband
FAQs
23
How long does it take for a connection to go live?
How long does it take for the Netcomm router to be delivered?
Why can't I see my tracking details when I put them into the star track website?
Do you support any other billing methods aside from direct debit via a credit card?
What are your support hours?
View all 23
How To Set Up Your Modem / Router
5
Information About Your Own Router/Modem
Fibre to the Node (FTTN delivered via a phone line) or HFC (Cable) NBN access services.
For Fibre to the Premise (FTTP) and Fixed Wireless NBN access services.
Additional Requirements if ordering a Hello Broadband Voice Service
Netcomm NF10WV quick start guide
How to setup up My Voice Connection
2
VoIP setup
International Call Rates
Speeds on the NBN
9
NBN Speeds Explained
Speed On Fibre to the premise (FTTP)
Speed On Fibre to the building (FTTB)
Speeds On Fibre To The Node Connections (FTTN)
Speeds on Cable Access (HFC)
View all 9