Speeds on the NBN
Your available NBN speeds may be affected by the infrastructure used by NBN to connect to your location. The following table provides details on each type o...
Fri, 5 Apr, 2019 at 1:28 PM
Delivery Description Optical fibre leading all the way to your premise, connecting to your NBN Utility Box on an outside wall and internally wiring to you...
Fri, 5 Apr, 2019 at 1:31 PM
Delivery Description Optical fibre leading to a connection point in your building in addition to a stretch of copper to your unit/apartment’s wall socket....
Fri, 5 Apr, 2019 at 1:33 PM
Delivery Description Optical fibre leading to a node in your street in addition to a stretch of copper to your location’s wall socket. Speeds ...
Fri, 5 Apr, 2019 at 1:34 PM
Delivery Description Optical fibre leading to a node in your street in addition to a stretch of hybrid fibre-coaxial (HFC) cable to your premises. HFC Cab...
Fri, 5 Apr, 2019 at 1:35 PM
Delivery Description An antennae on your roof connects wirelessly to a nearby NBN wireless tower, and from there to your NBN connection box. ...
Fri, 5 Apr, 2019 at 1:37 PM
To assist us in investigating the speed of your service, please visit http://speedtest.hellobroadband.com.au and send a screenshot of the results to support@...
Fri, 19 Apr, 2019 at 10:57 PM
You can update your credit card details via your CAT login or by calling our accounts department during business hours on 1300 443 556
Fri, 19 Apr, 2019 at 10:59 PM
Please send an email to accounts@hellobroadband.com.au requesting the disconnection of your service. As per your contract, 30 days notice is required so let ...
Fri, 19 Apr, 2019 at 11:01 PM